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PO Box 2044 Broomfield, CO 80038 Toll Free: 1-888-764-2610 Mon-Fri 8:00am - 5:00pm Mountain Time (GMT-7) Fax: 815-642-8438 service@modeltrainsoftware.com General Information Evan Designs is a software development company founded in 1997. We strive to give modelers quality software products and LEDs for their personal use and enjoyment. Have more fun with your layout! We plan to continue expanding our product line, so we appreciate input from you, our customers, who love modeling! Responsibility The user and/or customer will determine the suitability of the product for his or her intended use and shall assume all risk and liability in connection with its use. If you substitute or replace components with after-market accessories, Evan Designs cannot be held responsible for problems or equipment failure caused by incompatibility or modifications. Specifically, you should be somewhat familiar with wiring before purchasing LED's. Errors At Evan Designs we strive to provide friendly and helpful customer service and ensure quick and accurate processing of every order. Please contact us immediately if you do not receive what was expected and we will ship the corrected item! Return For Refund We accept returns within 2 weeks of date of delivery. You must email us at RMA@modeltrainsoftware.com to receive a Return Item Number. All items must be received back from you in the same condition as we sent them. The items must be unopened, and in condition to re-sell. You must pay the return return shipping charges and insure the package. We will refund the purchase price (less shipping & handling) upon receiving the item(s). Shipping charges are NOT refundable. If you have any questions about our return policy, please feel free to email us at Service@modeltrainsoftware.com or call us at 1-303-410-1118 Mon-Fri 8:00am to 4:00pm Mountain Time. See Our Products in Person! We have our products showcased at Caboose Hobbies in Denver if you would like to have a look: Caboose Hobbies 500 Broadway Denver CO 80020 |
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